Zursum
Solution

Reviews happen twice a year. The anxiety starts weeks before.
Practice changes the outcome.

Your managers dread the review. Their reports dread it too. Let them practice the exact conversation before the real thing.

Every manager knows the feeling. The review is next week. You have feedback that needs to be direct — but too direct and you crush them. Too soft and nothing changes. Some managers soften the message so much it's meaningless. Others deliver it like a verdict. You rehearse it in your head, but heads don't push back.

What if your managers could practice the exact review they're about to give — with a counterpart that reacts like the real person?

Clear, actionable feedback

Practice delivering motivational feedback that builds trust. Your leaders learn to be specific, constructive, and empathetic — even when the message is tough.

Quick Practice

Set up in 15 seconds

What conversation?

Give difficult feedback

With whom?

Someone on my team

Describe the situation

She's been missing deadlines for 3 weeks. I need to address it but she tends to get defensive...

Addressing sensitive topics

Prepare for underperformance conversations, interpersonal challenges, and team dynamics issues. Practice navigating emotional reactions with empathy and clarity.

3:42 / 10:00
You are speaking...
Sarah

I've been working really hard on that project. I don't think the delays were entirely my fault.

You

I understand you've put in effort, but we need to discuss the impact on the team's timelines...

Aligning on expectations

Build confidence in setting clear deliverables and timelines. Practice framing goals collaboratively so team members leave motivated, not deflated.

Objective

Get Sarah to acknowledge her pattern of delays and commit to a specific improvement plan.

Suggested Phrases

Sarah, I value your dedication. I need to share something important about how our timelines have been affected.

The delays impacted three other teams. Here's what I need going forward.

If she gets defensive

I'm not questioning your effort. I'm asking us to solve the timing together.

0%

of managers are uncomfortable communicating with employees

Interact / Harris Poll

0%

of managers avoid giving critical feedback to their team

Gallup

$0,506

of employees say redirective feedback improves performance when delivered well

SHRM / Grossman

After 84% of practice sessions, leaders report feeling more confident going into the real conversation

Frequently asked questions

From feedback that's avoided or feared to a culture of real conversations.

Your organization already invests in culture. Zursum makes sure that investment pays off when it matters most.