The flight simulator for difficult conversations

Train Your Team for Difficult Conversations

Transform your culture through better conversations.
Because practice is how empathy becomes instinct.

Create your free account, pay only when you're ready to practice

More Than Just Practice

Your Complete Hub for Difficult Conversations

Whether you lead teams, nurture relationships, or raise a family—master the art of connection through practice, coaching, and continuous learning.

Role-Play Simulator

Practice real conversations with AI that adapts to you. Get instant feedback and build confidence before the moment that matters.

AI Mentor

Your personal coach for difficult conversations. Plan your approach, practice key moments, and debrief after the real thing.

Academy

Bite-sized lessons to master communication skills. Like Duolingo, but for the conversations that shape your life.

Because the world needs more empathetic leaders, connected couples, and families that truly understand each other.

Everything Your Team Needs to Communicate Better

A complete platform for developing communication skills across your organization.

AI Roleplay Simulations

Practice real scenarios your team faces daily—from firing conversations to salary negotiations. Our AI adapts to responses like a real person.

Performance Analytics

Track improvement over time with detailed metrics on empathy, clarity, assertiveness, and emotional intelligence.

Team Management

Invite your team, assign training scenarios, and monitor progress across your organization from a single dashboard.

Instant Feedback

Get real-time analysis after each conversation. Understand what worked, what didn't, and how to improve.

Safe Learning Environment

Let your team make mistakes and learn without real-world consequences. Build confidence before critical conversations.

Skill Certification

Track competency development and identify areas where additional training would be most valuable.

Train for Real Leadership Challenges

Roleplay scenarios for the conversations leaders avoid—until they can't.

Difficult Feedback

Help leaders deliver honest feedback on poor performance in a way that motivates change rather than triggers defensiveness.

  • Addressing chronic underperformance
  • Communicating missed expectations
  • Coaching someone who's resistant to feedback
  • Having honest career conversations

Team Conflicts

When tensions rise between team members, leaders need to intervene effectively. Practice mediating disputes and rebuilding trust.

  • Mediating a conflict between two employees
  • Addressing toxic behavior in the team
  • Rebuilding trust after a team breakdown
  • Navigating personality clashes

Saying No

Denying a promotion, rejecting a proposal, or pushing back on unrealistic demands—all while maintaining respect and relationships.

  • Denying a raise or promotion request
  • Pushing back on unrealistic deadlines
  • Rejecting ideas without demotivating
  • Saying no to senior leadership

Terminations & Exits

The hardest conversation a leader will have. Practice letting people go with dignity, clarity, and care.

  • Terminating for performance reasons
  • Communicating layoffs with clarity and empathy
  • Handling emotional reactions during termination
  • Offboarding while preserving the relationship

How It Works

From preparation to mastery—your complete journey.

01

Prepare with Your Mentor

Describe your situation and get strategic guidance. Plan your approach, key phrases, and how to handle different responses.

02

Practice in the Simulator

Have realistic conversations with AI that adapts to you. Practice as many times as you need until you feel confident.

03

Get Personalized Feedback

Our AI analyzes your conversations and identifies your key areas for improvement. Understand exactly where you can grow.

04

Learn & Improve

Short, actionable lessons and quick drills from the Academy help you build skills. Keep practicing and watch yourself improve.

Build a Culture of Trust

Picture a team where managers give feedback that develops people. Where difficult conversations happen early, not too late. Where people feel heard and valued. That's the culture you're building.

Ready to Transform Your Team's Communication?

Start with a $1 trial, or contact us for a personalized demo. See how Zursum can help your team handle any conversation with confidence.

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